Shipping Policies
FREE NATIONAL SHIPPING ON PURCHASES OVER $1,599 MXN.
NATIONAL SHIPPING- The cost of STANDARD NATIONAL COVERAGE SHIPPING is $150 MXN, for orders under $1,599 MXN.
- Delivery time for domestic destinations is 5–7 business days , from order confirmation.
- Deliveries are made Monday through Friday, 9 a.m. to 5 p.m. No deliveries are made on Saturdays, Sundays, or holidays.
- Once your purchase is complete, you will receive an email confirming your payment. We will then send you a second email to inform you that it has been delivered to the courier and your tracking number. You can track your order with the tracking number we will provide to obtain status information.
- If you did not receive your order within the specified timeframe, we recommend contacting the courier directly. You can also contact us via WhatsApp at +52 5536726098. Monday through Friday from 9:00 a.m. to 5:00 p.m. or send us an email to tiendaonline@fullsand.com
- To change the shipping address for your order, we recommend contacting the shipping company that ships your order directly. You can also contact us by Whatsapp at +52 5536726098 Monday through Friday from 9:00 am to 5:00 pm or send us an email to tiendaonline@fullsand.com .
- We do offer international shipping! The approximate shipping cost is $790 MXN / $38 USD for any international purchase, subject to change depending on the destination. Shipping costs are calculated on the checkout screen.
- You can pay for international shipping directly on the page when you check out for your products.
- Delivery time for international destinations is 10-14 business days.